Overview

The Privacy service allows users to exclude themselves from the group and directory listings visible to other users.  Exceptions can also be applied to that only a select group of user’s can monitor phone status.

Feature Prerequisites

• Stand Alone Voicemail, Business Line, Basic Seat, or Premium Seat service pack

Feature Setup

1. Go to the group admin dashboard.
   
2. Select the user or service on which you want to enable Privacy.
   
3. Click Service Settings in the left column navigation.
4. Select Privacy from the services list.
   
5. Click the gear icon to set Privacy settings.
   
   • Directory Privacy – Removes the user from the group directory
   • Auto Attendant Extension Dialing Privacy– Prevents callers from dialing the user’s extension from the auto attendant.
   • Auto Attendant Name Dialing Privacy – Removes the user from the dial by name directory
   • Phone Status Privacy – Prevents the user’s phone status from being seen by other users.
     Exceptions can be made using the Monitors list (see step 7).
6. Click Save to apply changes.
7. Click the gear icon to assign Monitors.
   
   People added to this list will be able to see the User’s phone status even if Phone Status Privacy is enabled.
8. Click Save to apply changes.