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Cloud Fax Compliance

Failing to be fully compliant with regulatory directives can result in costly fines, so keeping up-to-date with an efficient cloud fax solution is essential.

Our Cloud Fax solution is HIPAA compliant. HIPAA regulations were created to protect the privacy of patients and to ensure your clientele can trust that you’re doing everything you can to make sure breaches of their sensitive information never happen.

When it comes to faxing, traditional fax machines only have to take reasonable precautions such as keeping the fax machine in a secure location away from the public and verifying the fax number the data does to. For online faxing, these measures also apply but in a different way.

  1. Cloud fax provides complete audit trails of faxes being sent and received, eliminating the need for physical storage of fax logs.
  2. Cloud fax provides individual user accounts and access controls to prevent unauthorized users from viewing faxes.
  3. Cloud fax stores fax data in secure servers in the cloud and relies on Tier-1 telecom to transmit the faxes instead of your local phone line.
  4. Cloud fax has workflow features that allow you to automatically add cover pages and HIPAA statements to each document being faxed.
  5. Cloud fax contains contact records and is easy to error check prior to sending faxes, reducing the odds of sending to an incorrect number.

HIPAA Requirements

The Health Insurance Portability and Accountability Act (HIPAA) requires protecting patient health information from unauthorized viewing through three rules:

Privacy Rule – This protects the privacy of individually identifiable health information

Security Rule – This helps set national standards regarding the security of electronic protected health information

Breach Notification Rule – Requires covered entities and business associates to provide notification following a breach of unsecured protected health information

Contact Support

Call (812) 378-4100 for assistance.
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