Call Recording is a valued and sometimes vital component of business voice solutions. From a business that may want an occasional on-demand recording to always-on recording with unlimited storage and text transcription, Konica Minolta offers multiple tiers of service to meet the needs of business.

Included Recording

• User-initiated on-demand only
• 30-day storage
• No administrative access to recordings

Basic Call Recording

• On-Demand (supports pause/resume) and Always On options
• Unlimited cloud-based storage
• Administrative access to recordings

Call Recording with AI

• On-Demand (supports pause/resume) and Always On options
• Unlimited cloud-based storage
• Administrative access to recordings
• Find trends with text transcription
• Instantly identify negative calls and reduce churn risk using sentiment analysis
• Receive notifications when calls are rated negatively using intelligent alerting