Overview

The Call Forwarding No Answer feature allows users to forward all calls to their line to another number of their choice after a set number of rings.

Feature Notes:

• Calls can be forwarded to either an external or internal number
• User level call forwarding is ignored by hunt groups, call centers, and other services used to ring groups of devices.

Feature Setup

1. Go to the group admin dashboard.
   
2. Select the user or service on which you want to enable forwarding.
   
3. Click Service Settings in the left column navigation.
4. Select Call Forwarding No Answer from the services list.
   
5. Click the gear icon in the Call Forwarding No Answer heading to configure the service.
   
6. Configure the General Settings and Forward To number.
   • Is Active – Turns on forwarding
   • Number Of Rings – The number of rings before the call will be forwarded
     
7. Click Save to retain changes.