Overview The Alternate Number service allows additional numbers and/or extensions to be assigned to a user or group service.  Feature...

Overview Anonymous Call Rejection allows users to reject all calls from anonymous sources.  By activating the service, callers without available...

Overview The Auto Attendant serves as a receptionist that answers the phone and routes calls to various destinations, employees within...

Overview Users with this service assigned cannot have their calls barged in on by other users.  This will prevent other...

Overview The Busy Lamp Field feature allows users to monitor and answer the lines of other users within their group...

Overview Call Center Standard and Premium provide reporting functions for supervisors to report on activity and performance of agents and...

Overview This is a copy of Call Forwarding Always and is executed after the normal Call Forwarding Always service.  This...

Overview The Call Forwarding Always feature allows users to forward all calls to their line to another number of their...

Overview The Call Forwarding Busy feature allows users to forward all incoming calls to another number of their choice whenever...

Overview The Call Forwarding No Answer feature allows users to forward all calls to their line to another number of...

Overview The Call Forwarding Not Reachable feature allows users to forward all incoming calls to another number of their choice...

Overview The Call Forwarding Selective feature allows users to forward incoming calls to their line to another number of their...

Overview The Call Notify feature allows users to be notified by email whenever they receive calls matching specific criteria.  Criteria...

Overview The Call Park feature allows users to park calls against a dialed extension.  The call can then be retrieved...

Overview Group Call Pickup enables a user to answer any ringing line within their pick-up group. A pick-up group is...